Return Policy

We strive to bring you our customer the most awesome collectibles available. Generally items are returnable with in 30 days. Some items may be non-returnable and this will be stated on the product page.

If an item is unopened and in the same condition as received. It can be returned within 30 days.

If an item is opened it would not be returnable. This includes items that have been removed from their package. Items where it is visible that the package has been opened. If a seal on case of toys is broken it would then be non-returnable.

If an item is received damaged or proves to be defective. Please contact us and we will be happy to exchange it for an exact replacement. If the item isn't available a refund will be issued. Please send pictures and any pertinent information to us via email.

Email us at returns@videguycollectibles.com for an authorization to make a return. Items returned without prior authorization may be delayed or not accepted.

Return shipping is the responsibility of the customer except in the case of a defective or damaged item or error on our part.

Refunds will be made in the same form as used for the purchase.