Contact Us

We look forward to hearing from you!

STORE HOURS
Sunday: CLOSED
Monday: CLOSED
Tuesday: 12:00 - 7:00
Wednesday: 12:00 - 7:00
Thursday: 12:00 - 7:00
Friday: 12:00 - 7:00
Saturday: 12:00 - 7:00

STORE PHONE #
865-377-9143

NEED MORE HELP? EMAIL US!

JOHN EMANUELLI, Owner
john@utopiatmknox.com

DESTINY LARGE, Store Manager & Social Media Manager
destiny@utopiatmknox.com

ALISTER SCARBROUGH, Assistant Store Manager
alister@utopiatmknox.com

COLLECTIONS AND TRADE-IN INQUIRIES may be sent to either Destiny or Alister, but WE DO NOT ACCEPT WALK-INS to the store at any time. Please refer to the response time note below. We are typically unable to purchase or offer store-credit for opened or damaged items, video games, trading cards, antiques and vintage toys, clothing, Beanie Babies, or items generally unrelated to anime, Gundam, or Funko, but we can do our best to give suggestions on places that can.

NOTE ON RESPONSE TIMES: We try to respond as quickly as we can to all email inquiries, but some weeks are busier than others. General inquiries should be answered same day or within 1-3 business days. Collection and trade-in inquiries could take up to 14 business days depending on the nature of the collection and our convention schedule. Please refer to our store hours and be mindful that any inquiries submitted after 6:00 PM on Saturdays may not be seen by staff members until the following Tuesday.